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MacOS Upgrade Causing Security Tools to Fail – What You Need to Know

by Maccrey Korea 2024. 9. 22.
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Apple’s recent MacOS 15 “Sequoia” upgrade has led to unexpected disruptions for many users, particularly affecting popular security tools like CrowdStrike, SentinelOne, and Microsoft Defender. This sudden halt in the functionality of critical security systems has resulted in widespread user frustration and growing concern among cybersecurity experts.

In this post, we’ll explore what caused these security tools to stop working, why it’s a big deal, and what users and developers are saying about the problem.

What Happened After the MacOS Sequoia Update?

After Apple released the MacOS 15 "Sequoia" upgrade, many users noticed that their security software stopped working. Tools like CrowdStrike Falcon, SentinelOne, and Microsoft Defender for Mac encountered issues immediately after the upgrade.

Users reported that these essential tools, which are meant to protect systems from malware and cyber threats, suddenly failed to operate, leaving devices potentially vulnerable.

Security Providers Respond

Both CrowdStrike and SentinelOne quickly responded to user concerns:

  • CrowdStrike: The company planned to release updates to ensure compatibility with MacOS 15 but had to delay them due to an unexpected bug. They are now working on a fix and have notified their users of the delay.
  • SentinelOne: They claimed that their software is working correctly, but the MacOS itself is causing issues. They noted abnormal activity in the Sequoia system that is preventing security tools from functioning properly.

Microsoft has yet to release an official statement, but users of Microsoft Defender are also facing similar problems.

Why Is This a Big Deal?

The failure of these security tools means that users' systems are left exposed to potential threats. Without working security systems:

  • Virus scans may not run.
  • Firewall protections may be disabled.
  • Systems could be at risk from malware or ransomware.

In short, the tools that protect users' data and privacy are not functioning, which raises significant concerns, especially for business users who rely heavily on these protections.

Possible Technical Causes

Several security experts have weighed in on what might be causing these problems:

  • DNS and Firewall Issues: Some researchers, such as Will Dormann, have suggested that the Sequoia update has introduced problems with DNS (Domain Name System) settings and firewall functionality. These issues might be blocking security tools from communicating properly with the internet, causing them to malfunction.

  • Web Browsing Restrictions: Another expert, Błażej Wójcik, mentioned that the update could be unintentionally blocking web browsing, which in turn disrupts the operations of these security tools.

What Can You Do?

If you're experiencing issues with your security software after upgrading to MacOS Sequoia, here are a few steps you can take:

  1. Check for Updates: Security providers like CrowdStrike and SentinelOne are working on fixes. Make sure to update your software as soon as new versions are released.

  2. Reinstall Security Software: Uninstalling and reinstalling the security tools might temporarily resolve the issue.

  3. Stay Alert: Be cautious when downloading files or visiting websites while your security systems are down. Avoid risky behavior online until your security software is back up and running.

  4. Reach Out to Support: Contact your security provider for any workarounds they may have.

 

The MacOS Sequoia update has led to a significant disruption in the security landscape, with multiple major security tools failing after the upgrade. While Apple and security providers are working on solutions, users should remain vigilant and cautious. Stay updated on software patches and make sure your system is protected as soon as possible.

 

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